Shipping policy
Shipping Policy
At DWAARIK, we are committed to delivering your order safely, securely, and on time. Every order is carefully packed and shipped through trusted courier partners to ensure your products reach you in excellent condition.
Order Processing
All orders are processed within 1–2 business days after successful order confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Timeline
- Within India: Estimated delivery within 3–7 business days after dispatch.
- Remote Locations: Delivery may take an additional 2–4 business days depending on the serviceability of your PIN code.
While we strive to deliver within the estimated timeline, delays may occur due to weather conditions, public holidays, courier network issues, or other circumstances beyond our control. :contentReference[oaicite:0]{index=0}
Shipping Charges
- Free shipping on eligible orders within India.
- If applicable, shipping charges will be displayed during checkout before payment.
Order Tracking
Once your order is dispatched, you will receive a confirmation via Email or SMS containing your tracking details. You can use the tracking link to monitor your shipment until delivery.
Address Changes
Shipping address changes can only be requested before the order has been dispatched. Once shipped, we are unable to modify the delivery address. :contentReference[oaicite:1]{index=1}
Failed Delivery Attempts
If the courier partner is unable to deliver your order due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the shipment may be returned to us. Re-shipping charges, if applicable, will be borne by the customer. :contentReference[oaicite:2]{index=2}
Damaged or Tampered Packages
If your package appears damaged or tampered with at the time of delivery, please refuse to accept it and contact our customer support immediately. If the damage is noticed after opening the package, notify us within 48 hours with clear photographs and an unboxing video for verification. :contentReference[oaicite:3]{index=3}
International Shipping
International shipping may be available for selected destinations. Shipping charges, delivery timelines, customs duties, import taxes, and other applicable charges are the responsibility of the customer unless otherwise specified during checkout. :contentReference[oaicite:4]{index=4}
Need Assistance?
If you have any questions regarding your shipment or delivery, please contact us:
Email: support@dwaarik.com
Phone: +91 9662394139
Customer Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM